Refund policy
We have a no return policy, which means you are unable to return the item.
If there is damage to the product; to be eligible for a replacement, your item must be damaged and a picture to be sent to the email provided. other items must be unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If there is a custom order, this is completely unrefundable and not able to replace.
To start, you can contact us at cheers@apresenthusiast.com.
If your product does prove to be damaged, a replacement is accepted, we’ll send you a replacement. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at cheers@apresenthusiast.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.